After numerous complaints/phone calls from Gawain at our local MTN store, the same generic response we keep getting is "thank you for taking the time" etc, etc! And that "the matter has been escalated". I am getting sick and tired of waiting. I refuse to pay anything this month ...
MTN send me an sms 2013/11/07 notifying me of a credit note. I have not received this credit as of date. A very competent staff member from Gatemax raised another query but no success. ...
Good day My husband and I have applied and gotten approval for the smart tv combo deal mid december already, by the 19th dec we received the wireless modern with sim and data and were told that the delivery of the tv would take about 10 as the tv license still needed to be approved, why all that ...
Buyer be ware, do not sign a contract with MTN, you can't cancel it. They just ignore you. I have sent a written notice of cancellation on the 8 of November 2013, MTN clearly ignored and carried on debiting my account. On the 8 of January, I sent another notice, to all known email addresses of MTN. ...
I applied for a new contract at your store (East Rand Mall) on 2 January 2014 which was approved on the same day, I went back to the store on 3 January to hand in a copy of my TV license as the contact included a TV - Danielle McKenzie assisted me with finalising the application and asked whether I ...
As a follow-up to my previous post w.r.t. MTN insurance, I was emailed by Koketso [Email Removed] only to have her not respond to two emails last week. What is going on? ...