We live in Ibis Street, Wierda Park. I am a subscriber but we only receive internet in one room in the house, and never more than 21 % strong signal. We have reported this and their reply was "... Yes... we know there is a problem with the tower. No, we can't tell when it will be fixed". ...
On 3 April 2012 I got a call from a consultant named LEBO, who informed me that I am receiving a loyalty reward and I would be getting a Samsung Galexy delivered to my door within two weeks... Well I called 173 to confirm and waited, and waited, and waited, and yes people I am still waiting today ...
In January I took out a MTN laptop contract. Since the start the supplied modem does not work with Windows 8. The shop technician Riaan, gave me his own modem as a loan unit. Ever since the Branch Manager Jackie promised to sort out my problem. I left message which is not returned and I am still ...
Oct 2012 I cancelled a cellphone account with MTN SP. Dec 2012 I get blacklisted on this very same account that I closed. 8 Feb 2013 I get a letter of apology issued by MTN SP- they acknowledge that they are in the wrong. 21 Feb 2013 I get an sms informing me that my "cancelled account" ...
Upon handing in my phone to the MTN tygervalley branch, I was assured that it would take 7 to 10 working days to have my BlackBerry returned to me for a minor fault. The phone was returned and yet the issue I sent it in for was not repaired. It has now been A MONTH since I handed in my phone and ...
I went to MTN Morningside to obtain an internet router for home. Dinel assisted me. His approach was geared to solutions for MY needs, not his; when after 2 weeks my sim card had still not been activated (subject of a complaint, to follow) he worked from his home pc to assist me to get connected. ...