You guys are such a joke. You launching lte today on your network today yet your systems are not ready. I called into your pathetic call centre to have my lte activated and your system does not cater for it. I was told that I should call back tomorrow to have it activated. Really? I must call you ...
I have been sent from pillar to post by the MTN staff of both Jabulani and Trade Route Mall. I had lost my phone last year on the 26/12/2012, and as I was working at trade route mall I went to the MTN there and I was told since I bought the phone in Jabulani I must go where I bought the it as they ...
I've attempted on numerous occasions to contact their Call Centre and no one will answer my call. I had my colleagues contact their Service Providers, Virgin, Vodacom and Cell C. Within seconds of their call they were connected to an agent willing to assist them. My colleagues sat with me, with ...
Why do i have to pay my full amount of my payment but i only get half the month service??? Why do i have to waste my time and money if you can't provide to service i am paying for??? And why should i stay with MTN if i can get much better service els where??? ...
My 2 year contract ended Dec '12. I didn't want upgrade, new phone etc but they told me, I just can carry on the same way. i.e. monthly amount, certain airtime, sms's. Then I realised they charged me more, because the contract was finished I don't get the 'discounts'. Because I was NOT informed, I ...
Good Day. I've applied for an additional contract on Friday 2013-03-22 16:30 with MTN Cape Gate. The contract was for R89 per month, Samsung Galaxy S5300. I was informed that processing will take between 2-48 hours. Saturday 2013-03-23 18:35, I was at the store again, system shows processing. Today ...