MTN have overcharged us, not loaded our included data & minutes and disconnected our service REPEATEDLY. Yet again MTN disconnected our service, without warning, as our R4000 limit had been reached. This was despite me contacting MTN querying our ridiculously high bills beforehand. We called to ...
I.S: MTN FRUSTRASIES PAREXCELLANCE MTN seine was tot ongeveer vier maande gelede baie stabile, sederdien het iets drasties verkeerd gegaan. Vir maande sukkel ons, ons blou in die gesig sukkel om MTN se nimlike "call center operators" te laat verstaan dat hier op Stutterheim in die Oos ...
MY last compliant was basically ignored. I received no feedback. Now this month I'm billed R479 when I agreed to R429. If MTN doesn't respond favourably again and put in place corrective measures. I'll be seeking action from the Ombudsman & following the guidelines of the CPA. LAST COMPLIANT: I ...
I took out an MTN contract in November last year. I was put onto the wrong contract, it took 3 weeks to move me onto the right one, the phone they gave me didn't work and just stopped working. The billing amount was R40 more than it should have been, took 2 months to get that sort. they blacklisted ...
It would appear that either your call Centre is on strike, or you have so many unhappy customers (like me & my family) they are unable to attend to all the calls. After holding for 30min & still being able to even say hello to 1 person. I hung up. Why don't you even have a call back service ...
I have been using the 24 hour data bundle and found it working great for my requirements. Friday night about 8:30PM I have purchased another 24 bundle and followed the instrutions via sms to activate the product. *141*6*5*3# then option 1 wherein the system replied that the bundle is already ...