MTN has been the pain in my life for last 6-8 months with poor service delivery - Despite paying few thousands every month on mobile bills, what you get is not even good coverage of voice leave aside data. Looking at coverage map, you expect service to be great in Sandton area but nothing just ...
This is now the 2nd week I go there and they are not open at 09h00 as they should be. Always stock take, but everyone is busy on a computer. I go there early before they get busy!!! I upgraded 7 April on a Sunday afternoon, and someone assisted me, very friendly and received good service. Only ...
Always when i upgrade at Nigel MTN they never have stock and believe me it takes a few weeks for them to get stock. The worst part is that they don't keep you up to date with the progress as they promise to call you. I am now waiting 2 weeks for the latest upgrade. Is this how all MTN stores ...
Towards the end of every month my account gets suspended by MTN. They tell me my credit limit is too low. We update the system and they restore my service. The problem is that they just never seem to change my credit limit as advised. The latest is that they are now suspending my monthly data ...
I upgraded to a Nokia N9 in September 2012 and all was working well untill the screen started to freeze up and i could not use the phone anymore. I handed the phone in at the Fairlands MTN store located in the Wesbank headoffice building. I was told that it would take 10 days to fix or replace. I ...