I have recently (09 April 2013) renewed my MTN 350 contract with the MTN branch in Brooklyn. 7 Days later MTN offers the same contract with 200MB more data per month more sms per month and free MTN to MTN minutes. The new contract is also cheaper. I understand that I can't change the monthly price, ...
Every 2 months I seem to run into problems with my pay as you go data bundle when I update at the end of the 2 months! Last night I lost 1.5Gb of data because I listened to a previous Customer Care (CC) (oxymoron) person who told me that data expires at around 03:30 so I set my alarm for 03:00 this ...
I have called Mtn 3 times in the last month for a phone for an upgrade- and they had no stock on all 3 occasions!!! They call me every week to remind me about an upgrade but they never have the phones they advertise!!! A new advert came out yesterday, with "new" phones, I called today and ...
I am struggling with Mtn signal for a month now, I took my Mtn Data contract through Fnb on 13/03/2013 since the day i received my package i have not been able to enjoy it in the comfort of my house due to network reception which is atrociously bad (i stay in Ferndale, corner of Oxford & Long ...
I have been standing in the line at the MTN store in Eastgate mall, for 30mins. There are 5 teller points, of which only 2 have consultants helping customers. I have seen about 5 employees in the bak room. Is this the service MTN delivers to its clients? This is absolutely unacceptable!!! The ...
MTN I want a print out on 0834270355. I don't want itimised billing (Ipay you more than enough). I just want to query the bill on the said number. I have requested this three months in a row and each time the response is I must sign up for itimised billing. Gues what? It"s not going to happen. ...