Good day, Yesterday (Sunday 21 April 2013) I called MTN contact centre because when I purchase data bundles (10MB) for the phone, MTN is charging the airtime first rather than using the data bundles. After numerous attempts we were told to phone 083 1555 and the call (upto 3 - 4 times) would ...
I'VE RECENTLY LOST MY PHONE AND HAD TO PUT IN A CLAIM AT THE FOSHINI GROUP (SOUTHGATE) WHO RELAYED THAT THEIR INSURANCE COMPANY IS SAYING THAT MY IMEI NUMBER IS INCORRECT AS SUPPLIED BY MTN AND THUS THEY ARE NOT REPLACING MY HANDSET. ...
3 Months later and still no feedback from MTN regarding the issue of not repairing my phone. You've got my email address... I would also like to raise the issue of wanting to cancel my contract. How can it cost more to cancel my contract prior to the finish date than to simply let it run out?! ...
Wenzile Masina, now i want to know why don't the people at mtn explained this to me as a customer? Now i must just accept that i reached my cap for the month? THIS IS THE MOST THIEVED WHY MTN COULD CAUGHT OUR CLIENTS!!! If mtn's people cant explained it to the costumers i believe i will change from ...
In December 2012, I went into MTN Paarl Mall and canceled my contract as the two years were done and I was not going to take a upgrade. I filled in the form to retain my number on a prepaid basis, and in such cancelling my contract with emmediate effect. Every month untill now the contract monthly ...
I am currently paying for 3G and BB services!!! What a joke as my phone is more on EDGE than 3G and if not that on EDGE!! So all potential MTN customers please beware they sell 3G but the real thing they give is is old slow technology!!! Utter my husband is on Vodacom and never has any of this!!! ...