I refer to my complaint logged on this site Thursday 4th April 2013 and the response from MTN dated 6th April 2013 in which it was promised that the coverage department will investigate our problem and contact us. It is now almost two weeks later and still not even a courtesy call and worst of all ...
I have only had my BB Z10 since roughly about 28 Feb 2013, recently i recieved notifications on my bb to update my OS (which is 130mbx2=260mbs) i updated my phone yesterday 19th Apr 2013 . i switched my phone on and my setting did not want to open up when i tapped on the screen, i phoned in to ...
MTN is suppose to throttle our uncapped lite to 256kbps after "fair usage ". I have been throttled to 28kbps for several months now... They and the worst of it is I have asked for a supervisor or someone in charge to contact me and they just never do... Bad service.. and I have seen many ...
Firstly I have been a loyal client of MTNfor more than 5 years now and still I get pathetic service. My phones break and I have to wait weeks to have it repaired and still the phones come back broken. Im incorrectly billed and nothing gets credited. I lay complaints and nothing is ever done about ...
Hi MTN, it's me again, you know, your favourite type of customer, the kind that you systematically take money from month after month and don't bother to deliver the service you contracted to? Well this is my third attempt at trying to get some sort of reaction from you, assuming of course you have ...
I have a very bad cellphone coverage at Springs from MTN. They promised to put up a tower close to my house. The tower should be operational at 19/01/2013. They put up the tower in time, but the tower is not working, Ever y time that I contact them they just said the tower is working. I took a ...