I sent through my blackberry to be repaired at the beginning of March as it is still in warranty, no one called to give me feedback I eventually went back instore over a week later to enquire, i was then assisted to call the repairs dept, the guy on the phone told me I would have to pay to get the ...
WITHOUT ANY COMMUNICATION MTN HANDED MY ACCOUNT OVER TO VVM FOR COLLECTION I HAVE PAID ALL OVERDUE AMOUNTS TO VVM I HAVE HAD COUNTLESS PHONE CALLS EVERY TIME I GET A DIFFERENT REASON AS TO RECONNECTION E MAILS REMAIN UNANSWERED .I FEEL BOTH MTN/VVM ARE GIVING ME THE RUNAROUND WHY? REGARDS A.S ...
I recently went directly to Head Office (14th Avenue) to upgrade two (2) Top Up contracts and was told that this is how I will be "penalised if I wish to stay on the "top Up" option: I will be penalised wih a monthly penalty fee of R120, 00, I will have to forfeit 400 of the 500 sms ...
The request was noted on the 1 March 2013. Since there is a 30 day notice period, the contract will be cancelled on the 31 March 2013. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you. Regards Veronica REQ:1847570 Hello Zabulo, ...
MTN. I have decided the only way to get you to not do your usual copy and paste response to my queries is to put a new complaint ever 5 days (would be more often if HelloPeter would allow it), for as long as it takes until you sort out my problem of no coverage / dropped calls in my area. Until the ...
I am really disappointed in the service I get from MTN. 1 The deals on the website haven't changed for a very long time. The website is of no use whatsoever. 2 NO CONTACT DETAILS for shops that is actually correct. No phone numbers that are answered. No email addresses for shops. How on earth are ...