A month ago I complained against MTN for being unable to make calls (https:///mtn/complaints/unable-to-make-calls-for-almost-a-week-now-1037788). After a week of struggling with operators saying that there is nothing wrong someone got it fixed. I was ecstatic only to be informed a couple of days ...
We had a burglary at our house on the 10th of April 2013. 3 Cellphones were. It was reported to 808 and up to now (22 April 2013) only one phone was blacklisted. Every day we phone in to get the ITC nrs needed by the insurance with NO luck at all. Every time the call centre agent has an excuse of ...
OK so I have two complaints about MTN and have logged both on Hello Peter. I got the default response for both and have heard nothing back from them. I still have the wrong phone as it is not LTE, I still have the wrong SIM as it is not LTE. I went into the store about by Data bundle and found out ...
I am very unhappy with the recent change in regards to BIS, and what i dont understand is that why are some people still on BIS and some are on the Blackberry Absolute Plan!! why do we not get equal service? I'v been with MTN for 9years and i'v never had problems with the network. Sadly most people ...
I had sent my phone into the insurance department and they returned me a refurbished handset that is faulty and when I try to contact them I can't go through to the call centre. When I did contact them last week they keep sending me to a different department but nothing happens and this is ...
I get no reply from MTN with regard to my complaints, I am sitting with a few reference nrs and my hello peter complaint gets anwered with a "We Will contact you shortly" but that's where it ends. MTN - In your reply to this, rather put the responsible person's name and nr here so that I ...