We have been billed around R1200 in content charges over and above our monthly cell phone amts upon phoning MTN querying these amounts I am told MTN are not responsible for raising these charges the charges relate to content - I need to contact the service providers directly. My contract is with ...
I am sick and tired for the ineptitude and poor service I received from MTN. I purchased a new subscription from MTN Direct as they advertise that it takes the stress out of purchasing from a store. How misleading. A sales consultant named Johan called me after I had placed an online order to ...
Pathetic Service!! I have done an upgrade in December 2012 to a Blackberry with a TOP up 100, only to receive my bill this month with charges on there being Blackberry Internet Service Fee, Upgrade Charge. How is this possible that you get billed three months later for an upgrade and get told on ...
On the 23rd of January I reported bad service about MTN and I told to change to debit order so that I wont have any issues regarding my contract. On the 08/04 I put a debit order in place against my will for the 20th of every month only to find out today 21/04 THAT THE DEBIT ORDER WAS NOT PUT IN ...
I applied for a contract via MTNSP on the 5 April and they say the process usually takes 5-7 working days which I understand. Anyway, 11 working days later I find out that my application was declined due to bad payment, which I knew was utter nonsense as I have never been late nor have I ever ...
I would just like to begin by saying MTN you losing another customer to CELL C, I used the absolute service for the first time this month the server is slow you cant go into Internet and there is always a problem according to MTN they said absolute sevice is R.59 for 200mg my expiry date was today ...