On the 14th January I upgraded my phone and received my phone on Thursday 16th Jan. I was advised that I should call in as soon as i receive my SIM so that they could do a sim swap and transfer my info on the old normal sim card onto the new micro sim (new phone's requirement). This is exactly what ...
I received a call two weeks ago from MTN offering to upgrade my contract over the phone. I went through the process with the consultant who told me my phone would be delivered within one week. More than a week has passed and no phone has been delivered to me!!! I also told the consultant that I DO ...
I handed in a Sony handset on 8 Dec 2013. brand new phone received in November 2013 as it is a new contract. the phone was handed in to check because it did not want to switch on but the charging light only does work. I was told 3 weeks I have been phoning since 7 Jan 2014 and I dont get any reply ...
I am told I can upgrade my one number in April. However I want to forward pay the 3 months so I can upgrade the account now. Vodacom and 8ta offer this service. So mtn needs to decide, keep me as a client or i will cancel all three contacts when they end. They blatantly refuse at retention ...
PROBLEM: MY MTN SIGNAL IN BRACKENHURST AREA ALBERTON - WHEN RECEIVING A CALL CLIENTS CAN NOT HEAR ME, CLIENTS MUST CONTACT ME MORE THAN 6 TIMES TO GET HOLD OF ME DUE TO SIGNAL. WHILE ON THE LINE WITH CLIENTS THEY BARELY HEAR ME OR ME THEM, WHILE ON THE LINE THE CALL KEEP BEING CUT OFF HALF WAY ...
Dear MTN I would like to inform you of the utterly pathetic service i have received from your company, please find a list of reasons for my disgrace. BROKEN PHONE AFTER A FEW MONTHS ONLY NO COMMUNICATION AT ALL RECIEVED DIRTY PHONE QUED FOR NO LESS THAN 30 MIN AT A TIME GAVE UP ALREADY AFTER ...