I have just gone through my invoice and found a charge for "Content Charge". Apparantly this relates to some kiddies website that I subscribed to for R7/day and has been active for 100 days already. The billing is managed by Mira Network on behalf of Flexyville. When asked when this was ...
There was a time when my Debit Order was returned as MTN for some reason didn't take it off correctly. I started to make cash payments and my account was handed over to Legal. After this I made numerous phone calls to get my account up to date and more then 20 e-mails was send to MTN Legal (With No ...
The battery on my S4 was swollen, I handed it in on the 10th, called the repair centre to follow up they say they haven't received it so I go to the store. The manager and the 2 guys below him argue in front of the whole store about who dealt with my phone, 1 says my phone is in the safe, the other ...
On 20 Dec (2013) I went to Vaal Mall MTN to get my iPhone 4 blacklisted. I stood in a line for 30min before being helped. The iPhone4 was my old phone which I had on contract with MTN Vaal Mall. I upgraded to an iPhone5 in August. I asked the assistant to make sure that the blacklisted the iPhone4. ...
On 14 January 2014 I logged a complaint with MTN regarding a 24 data bundle that I purchased using my loyalty points. The data package was loaded and I tried to activate it but I could not use the internet. I was using my internet fine until I ran out of my normal monthly data. So no problems with ...
I picked up on my MTN account for Nov and Dec two amount that looked suspicious. When I queried it with MTN it came up that it is some subscription fee with a company called Mira Network that is charged to me, but yet I never subscribed to it. MTN's attitude is they can't help you with this because ...