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Mtn
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Mtn
TERRIBLE CUSTOMER SERVICE

On 7/12/13 i called MTN & bought data for R99 once off (adhoc). I was told that it ill be billed in my next statement to which i agreed. I was billed and debit order was paid. Now i get my new statement for Jan 2014 and I've been billed for the "once off (adhoc) data again. Much to my ...

Mtn
MTN FAILURE TO COMPETE

NEARLY A WEEK AGO I APPLIED ONLINE FOR A NEW CONTRACT WITH MTN REF; 7593780, THE NEXT DAY I APPLIED ONCE MORE REF; 7599407, IT HAS NEARLY BEEN A WEEK AND I HAVE YET TO HEAR ANYTHING FROM MTN, THEY SENT AN EMAIL THAT INFORMED ME THAT SOMEONE WILL CONTACT ME AND I AM STILL WAITING. I HAVE A CONTRACT ...

Mtn
Phone in for repairs

On the 08/01/2014 I booked my phone (blackberry 9810) in for repairs because I had a problem with my speaker and the phone reboot itself while Im busy with a call. On the 07/01/2014 I did not have my proof of purchase with me and they told me that they can't book it without the proof of purchace. I ...

Mtn
Not acceptable process!!

I purchase a S4 from Mtn in Aug 2013. The headset automatically stop working as tho it was a factory fault. I went to the store to where I purchased the cell phone, they had advised me that I need to send my my cell phone with the headsets. And it would take 2/3 weeks to repair. That is just not ...