Hi, I am a very unhappy customer. I have purchased a blackberry 9300 which has been giving me problems from the 2nd month that I have It. It has gone for repairs 3 times for the same problem. It is unfair that a brand new handset can give so much of problems. The phone has know been booked In for ...
I am not happy with the current spend billing and of which I called your call centre and they told me my 2g was finished on the 25th and I last used it on the 29th. My bill has skyrocketed to R808.69 and my normal bill its usually R500.Hw do you explain that I used internet for 3days and amounting ...
Good day, I hope u'll assist me as always. I have a complaint with MTN regarding airtime and data that vanished on my account without any reason. I am always efficient with my usage and on the 2nd January 2014 my airtime however I know for sure that I did not use the airtime or data as much. I was ...
I was supposed to collect a sim card for a sim swop on a contract which is in my brother's name. The consultant said my brother needs to sign the form and i showed him the authorization letter as well as a certified copy of my brothers ID and driver's license (which i have previously done with a ...
I have heard my contract for years with MTN n till today I have never had problems with them, I love the consultants and I must say they really go an extra mile to help and not once have they ever tried to act clever and confirm what they don't know, they have always been human enough to say sorry ...
I applied for a cell phone contract online with MTN. One of the call centre agents called me back to process my application. I explained to the agent that i am experiencing problems with my current phone battery and that sometimes the calls just get cut off. The first time this happened the agent ...