2 Years ago I took out a contract from Mtn Brooklyn Mall which was insured, I've paying the insurance every month, I lost the phone and I went to MTN to report, and I was told that I don't have insurance with them, I was given the forms to complete, after some hustle with them, I was told that I ...
I went in to Check the phone in so that it can be repaired. I had to wait in a line for almost minutes. i do understand that customers have a lot to do at the consultants maybe they should open more tills so that the lines move faster. The consultant that helped me took almost an hour just to check ...
I took out a data contract with a tablet for R399/month from mtn in December 2012, my average spend has always been 399/month. due to poor data service from mtn in sandton (always on edge) I have resorted to using a prepaid sim in my tablet from Telkom, and I have generally kept my mtn data sim in ...
Went to the Mtn at wonderpark. The consultant who was assisting explained that term and conditions will take longer to Explain. The store manager George Erasmus came from the office had a conversation with the consultant. In reply the consultant explained that he would get back to him as soon as ...
I am so deeply disappointed with MTN's service. I've been with MTN for over a year and never had problems whatsoever. I was very impressed with MTN's services until now I won R240 on the MTN Lotto service. I sent in my documents (bank statement, letter of approval and ID) to retrieve these funds. ...
Months before the cancellation of a contract regrettably held with MTN we enquired regarding the cancellation procedure of the contract. For each of the 12 months we enquired the response was call the day after the expiry of the contract and it will be converted to prepaid - that's it. The time ...