On the 1st of April at 01h05 an illegal SIM swap was done by MTN (by Moyo Melton) and all my money, R95000.00 was transferred out of my Absa bank account, into a Capitec bank account into a name of Sipho Sihle Mtule. I went to the Carnival Mall branch were Jerkins Moyo assisted me. He helped me to ...
THREE MONTHS AGO, IN FEBRUARY, I DID AN UPGRADE FROM A BLACKBERRY 9780 TO A SAMSUNG S3. HAVING UPGRADED, MY BIS WAS SUPPOSE TO BE CANCELLED... ITS NOW THREE MONTHS AND IM STILL BEING CHARGED. EVERY TIME I CONTACT THE SALESLADY THAT ASSISTED SHE SAID SHE DID SENT AN EMAIL TO CANCEL THE BIS BT SAY'S ...
HI AGAIN SO I GET AN EMAIL BACK RE MY COMPLAINT WITH MTN ON STUFF UP ON MY HUSBANDS CELL CONTRACT UNDER MY NAME, YOU REPLIED THAT YOU WILL LOOK INTO IT YET NOTHING HAS BEEN DONE!!! YOU GUYS ARE USELESS AND CLEARLY DONT CARE ABOUT YOUR CUSTOMERS ...
I went to Century City MTN cell shop (Inside the centre) to get a NEW contract. (I am an existing client) I did the paperwork and was told i would have to wait between 2 and 24 hours and they would contact me. This was done on Saturday afternoon. It is Monday afternoon and I am still waiting for ...
Hi, I went to MTN 14th Ave, District Shopping Centre 14, Constantia Kloof on Saturday 18/05/2013 for 'n sim swap. The lady Joyce Mangwane issued me with a new simcard and advise me that it will be activated between the next 2 -24 hours. Well to my surprise when using the simcard it tells me ...
I am really tired of MTN. They are only interested in making money, they don't care about their costumers. I gave notice to cancel two contract numbers on the 16th of April because my contract was coming to an end. on the 15 of April they loaded the data bundles, and they on the 16th cancelled the ...