Following up after my previous query (https:///mtn/complaints/upgrade-faults-billed-for-mtns-fault-1079638), my contract went over to its second month today and the problem still hasn't been resolved. Apparently it was escalated at MTN, but I haven't heard anything from them. (REQ:2108840) This ...
Firstly Ive being a loyal customer for about eight years but still I get pathertic service. I would like nothing more than to sever this realtionship with MTN. I was due for an upgrade early this year and when called by a consultant, I advised "Im waiting for the Z10!!! When the phone was ...
With regard to Nomonde's response to my complaint dated 6 May 2013, I understand the difference between the SIM cards required for various handsets. However, my complaint is not related to the data. The problem is that I have a 3G SIM card in a Samsung Galaxy S2 and I can only make telephone calls ...
After a recent UPGRADE, having recieved a FAULTY HANDSET, i willingly gave it in for repairs THREE TIMES!!! i have now reached the end of my tether... as the phone has yet AGAIN PROVED FAULTY! I have requested a new phone... but to no avail. I am a reliable, loyal paying customer, with a couple of ...
My sister and I have noticed how quick our prepaid recharges come to R0.00. My friends too have also noticed that airtime value quickly decreases without having used it much This past Saturday i had recharged with R20 and literally made a call that lasted no longer than 2 minutes. I checked my ...
Good Day I have loged a complaint on MTN Active on 30/04/2013 and up to today i have not received a response. Here is the complaint: I have realized yesterday (29/04/013) that BIS (BlackBerry INTERNET Service) is no longer free on any of my contracts. Firstly I have 2 contracts with you and they do ...