So I upgraded in March 2013 from Top up 100 to the Top up 200 and was billed for this at the end of March. funny thing is after my upgrade my bill changed bt the amount of airtime and data I received didn't change!!! When I called in yesterday the 21st of MAY to find out why I had never received ...
Firstly i went to open a new contract and the person i dealt with told me that it takes up to 3days to get approved or not and that she will call me to inform me. After 5 days of not hearing anything i went into the store she was off and someone else assisted me told me she would send the contract ...
My Phone was handed in for repairs or exchange on Thursday 9th of May. I received a call to pay the R150 access on the 15th which I did on the 17th. Nobody contacted me about the status of my handset. I sent an email to Herbest to inquire and get feedback on when will my handset be ready for ...
Upgraded beginning of year to iPhone 5. A month or 2 after having the phone the screen turned an assortment of colours. Blue/green/grey and touch screen would not work. I did not recall dropping the phone. took it back to MTN cedar square to see if they could sort it out. They said they would send ...
My name is Innocentia Kheswa i was upgrading the contract i have in which i get 2GB of data a month, when i upgraded on the 25th March 2013 i told Miss Mothale that i have 7.78GB on my modem and i need more data since i am working on a project and all i need to get it done is up to 10GB. She ...
On the evening of April 30th, an MTN employee without my authorization and illegally did a remote sim card swop on my phone. This information i was given by MTN Sandton who even confirmed the name of the employee who had logged into their system from their MTN Brooklyn branch and done this ...