After 2 weeks of almost daily calls to 1555 and speaking to senior technicians, I still can't download. I know the problem is not with my phone as I've had other cards in it and I can then download. I know its not my sim cause if I put my sim in any other make of phone I can download, but if I put ...
Hello MTN, Now that you have admitted to charging me for activities that you can't explain and have now cancelled that invoice. I would like to have my cellphone number back. Of cource I called your call center but no one seems to know what has happened to my number, which you blocked without an ...
In October 2012, I signed up for contract that was a bundled deal from MTN that included Samsung Galaxy pocket phone and 32 inch Samsung 32 LED TV. I received phone still no TV. I have spoken to several consultants, logged a complaint on MTN's site REF: 1735761 but still no TV. One consultant had ...
On 27 February 2013 I logged a complaint about bad reception in the area I conduct my business after no response I placed a complaint in Hallo Peter on 18 March 2013. Since then the only response I received was a reference number 6368456. MTN please do not ignore my complaint after all I am paying ...
I am not too happy about my statement I've received this morning, there's an additional cost of R148.24 which is for a promo service fee. What is that & why was I not informed of this? Why it was also not deducted the first month? Is this now going to be an every month thing? I called 808 and ...
I went to store for my upgrade in Jan. I wasn't informed about the promo, but received a letter in post about getting an additional handset when doing my upgrade. I asked for advice on which handset to take and was told that Nokia Lumina 920 was a fantastic choice, beg to differ! Took this handset ...