On 24th April I spoke with a lady called Ronel about my order placed 18th April for 2 telephones I'd ordered from MTN that I'd heard nothing about - Order No's 6481609 & 6481642. Ronel then promised immediate feedback from herself & her Supervisor. To date I've heard nothing. On 30th April ...
Good day, I wish to lodge a formal complaint against MTN and its incompetent billing system. I took out an additional contract during October/November 2011 at a monthly fee of R100.00 - top up. All has been well for the past 8 months - all of a sudden you bill me R199.00 a month for THE SAME ...
To Veronica REQ:2100856 (Ref-0049514). It has been almost 1 month and I am still waiting for feedback. I get a call from a very pleasant lady from WEBB asking if she can send her team to do maintenance on my 3G... i tell her i do not have a 3G... the next day I get CC'd on e-mails from Clive": ...
I have been having incredibly bad reception on my cellphone in the area of Sharonlea for the past 4 or 5 months. When I called MTN coverage dept, I was informed that there is a problem with the 3G tower in the area. I asked for a timeframe in which I could expect for it to be fixed. No - they ...
I can't access the MTN website [URL Removed], because it continually asks me to update the router driver for the MTN router on my computer...? On XP everything was done automatically. MTN advertised internet access compatibility on Windows Vista, Windows 7 and XP. I still have two years left on my ...
Can someone call me and confirm the contract has been cancelled and when the refund will be paid over!!! Its been a week and no one has contacted me!!! I have been a loyal customer for over 15 years and this type of service is not what I expect from MTN. I never had problems in the past!! Can ...