It seems that after 2 and a golf years of having an MTN SIM card and not using it once as it was a 2nd number I was shocked when I was called up saying that my MTN Account had been in arrears for 3 months and that I now owed R6200! I thought this was a joke as I had not used that sim since I leafed ...
Two years ago a 2 fraudelent accounts was opened in my name at some store in Menlyn. I discovered that there was a debit order going of my account and took the reference to a local MTN store. I immediately stopped the debit order with my bank and phoned MTN to inform the about it. I received a ...
On the 19 May 2013 i went to MTN in Canal Walk to check if i was due for an upgrade and i spoke to Noluthando which was my sale person. I asked allot of question and i asked if I'm not happy or if the phone giving problems can i bring it back and she said yes. On the 20 May 2013 i went to Mtn in ...
My MTN prepaid number has been converted into a contract and it is not in my name. I have been using this number for years. When I call mtn to correct the problem they tell me that they cant help me because the contract is not in my name. I hope someone at mtn will take up this issue and resolve it. ...
I have never, come across such bad, condescending behaviour from a sales consultant, an also a I am overdue for an upgrade. This person - Funda - Lunga. Has the worst manners and the most awful condescending and down right attitude towards his clients. I had thought that I wa a good customer after ...
I have a contract with MTN for my data bundle of 2gigs per month for 199. however this month I got a bill of R1239.18. When I called their customer care the lady tell me that I have to pay the R1239.18. And I keep telling her that I signed a contract for R199.Told me that on the system the line is ...