I was overseas in April/May and lost my credit card. Upon returning to SA, I replaced it. I received an SMS from MTN on 24 May saying "Your cheque has been returned unpaid by the bank. Contact 808." (My monthly account is paid by debit to my credit card, and has been since 2010, so you ...
I HAVE HAD ENOUGH OF YOUR NETWORK!!! Last week monday i purchased 100MB within 4 hours i was left with 33.5MB when i called your call center they said my phone was connected to the internet and could not tell me what was using my data because of privacy and advised me to go to an mtn store (i ...
Good day, I am actually with MTN.. I have 2 contracts with MTN, one contract expired in March. I went to the Melrose arch store to cancel the contract and I was referred to phone the contact center. In March I went to the Clearwater mall, I was told the people from MTN comes on Mondays and then to ...
I logged a complaint on hellopeter almost 3 weeks ago about the rubbish MTN uncapped lite and the fact that i'm unable to use it because it is slower than dial-up on a 14, 400 modem. They asked me for information which I sent over 3 weeks ago and I have not had any feedback. So I'm still buying ...
MTN deducted approx. R1660.00 from my bank account - even thought my contract with them clearly states that I am on a R50.00 Top-up contract. I moved/ported my personal cell number from my prepaid phone to new phone, and I did not use the number that MTN issued with phone as I did not need this. I ...
My Staff, using an MTN number went to Belgium. He contacted MTN to request call roaming get activated. He has now landed in Belgium and has no roaming!! He tried to call from his side to activate again, after 10 minutes he was cut off the call. I tried to call locally to try help get it activated ...