Mtn please come back to me, how long do i have to wait for you people to assist me. this is the second time and no one is willing to help me. I am really dissapointed with Mtn. Jarmaine from mtn knows the whole story, i have to explianed myself over and over when calling Mtn direct ...
My contract with vodacom had come to an end so 4 weeks I ago I applied for a cell phone contract with mtn because they offered me a better deal than vodacom. I specifically asked to continue to use my number as I didn't want to get a new number. Few days later I got a phone call that my contract ...
I decided to upgrade my Wife's phone contract on the 13th May. Spoke to consultant and processed the upgrade. Was told to expect the phone to be delivered in 5-7 working days. As I have experienced this whole scenario twice previously, I decided to call and check up on the delivery on the 20th, a ...
I called MTN to inquire about the incorrect debit order that went through my account on the 1st of May. I spoke with a consultant whom i asked to transfer me to her manager in which she transferred me to Brenda Lebeloane. I explained my problem and we agreed that it was an incorrect debit order. I ...
I have 2 complaints regarding the service received from MTN. 1st, I have a contract number which expired in Nov last year and since then I am having issues cancelling this with MTN.I 1st phoned the call centre about 2 months ago and was told that they can't assist me and I must send a mail to mtn, ...
I have been to the MTN store in East Rand Mall now several times to pay my account but have been unsuccessful due to their "system" being down all the freakin time. I have also approached severol stores that call them selves MTN stores but for some reason the cant process payment. ...