On 23 April 2013, I logged a complaint on Hellopeter. MTN responded the same day stating that my query had been transferred to the relevant functional unit for resolution (Wenzile Masina - REQ: 2056070). On 25 April 2013, I received an email from OMAR DANIELS apologising for the delay in response ...
This is my 2nd time reporting mtn with a phone that's giving me problems. This blackberry 9900 has to go back in for the 6th time and its costly on my side. A gentleman by willem posted a reply on the 9th may and I'm still waiting for help on their side. Do these people really care about us ...
I had to compliment these two ladies. I regrettably only know the one lady's name. I received friendly and excellent service when applying for a contract. And what is more, I could apply for the contract and leave the shop with my new device - well done ladies and well done MTN! ...
I received my upgrade 28feb this year, my phone was faulty, I received a notification to update my BlackBerry z10, which I did. Shortly thereafter the handset gave me problems. I was given a new handset when I had take it to the repair centre in Montague gardens, n had to redo the upgrade. Now I ...
"I told you so" is what my husband says after this very bad experience with MTN. I was a Vodacom customer. I was shopping for a new contract and MTN provided me with the best deal. I did my online application through MTN direct. My only request was that I wanted to keep my Vodacom ...
I called MTN customer care this morning to do Sim swap as usually when i lost my Sim card. The lady ask me security questions wich i got them correctly i bealive. I was told to switch my sim card off for 2 hours wich i did. Later when i am switching my Sim card on, the sim swap was not processed. ...