I am absolutely irritated with MTN... Firstly, their are no phones at the branch in canal walk - so I go to sort out a query, they can't help. I must phone this 808 number - why have a branch, where you have no phones? My phone got in March, I am trying to get an ITC number for the insurance and ...
I am due for my upgrade. Some one contacted me about 3 weeks ago to ask me what I wanted to upgrade to. I can't remember his name. He said he was going to email me details of the new contract I was interested in. I have not received an email or heard from MTN again. I DO NOT WANT TO GO INTO A SHOP. ...
I submitted my Blackberry at MTN-Morningside for repairs last week and have been continuously phoning the repair centre to find out how far the repair process is and have been told my phone has not yet been delivered for repairs. I find this absolutely appalling! How is it possible that it takes ...
I am currently on the Anytime 200 package and would like to upgrade and remain on the same package (Anytime 200 TopUp). The phone I am interested in is the Samsung Galaxy S3 Mini. I currently have more than R600 airtime available and was told by the store that I would lose that when I upgrade. Is ...
I would just like to thank Nonz at the MTN social media team for resolving and escalating an incident we had which the MTN customer call center (Edwin, Zanele, etc.) could not resolve after numerous calls logged etc. We have posted messages on MTN's official Facebook page and Nonz offerred to ...
Good Day MTN installed a Booster at our home/office on 8 April 2013. Our average data charge from May 2012 to March 2013 was R240.08 per month. Our charge on 11 April was R909.66 after the router was unplugged for 11 days while we were away 26 March to 7 April 2013. Query REQ20100852 MTN will not ...