Good Afternoon, I visited the Mtn Menlyn service centre on Monday 03 June 2013 at around 11:00 am. My request to them was to transfer my contract to my name (Susan Swanepoel) as I was previously a student and the contract was on my mothers name (Charlotte Groenewald). And I would like to take out a ...
I submitted an URGENT claim to have my handset repaired directly to the advertised MTN SP insurance fax number as well as the email line yesterday morning, together with the quotation provided to me by the midrand service centre. To date, MTN insurance has not bothered to acknowledge receipt and ...
I HAVE SENT MY PHONE FOR REPAIRS, ON THE 14 MAY'13, AFTER 2 WEEKS MNT EXQUISITE MALVEN CALLED, STATING THAT MY PHONE COULD NOT BE REPAIRED & I MUST PICK UP SECOND HAND PHONE IN A REASONABLE CONDITION. THIS IS NOT ACCEPTABLE AND BREACH OF MY CONTRACT. I CALL ALMOST EVERDAY TO BE TOLD THAT ...
My contract minutes has not been credited to my phone number the end of May 2013. I was in contact with the call centre 2 days ago but to date it has not been fixed. Hi Jabulile Could you kindly provide an update to Mr Klopper regarding the above, see SR 100626300. To date nothing has been ...
For the past two months ive noticed two debit orders on my account from Mtn service provider, I never signed for a contract at all with Mtn .an amount of R2950 was debited in April and June respectively which has led to my cheque account to be overdrawn, this has definitely had a negative impact on ...
On the 25th of May I was charged R683 for two contract phones that I don't have, I came to the store to complain and I was promised to have my money back into my account & that never happened, i've been coming to the store for feedback & they always tell me they don't know what to do ...