On Saturday, 1st of June 2013, I renewed my contract and got the Galaxy S4 which requires an micro sim. Not having an micro sim, I paid a fee and was informed it takes 2 to 24hours for the micro sim to activate. Today is the 5 of June and my sim hasn't activated. I went back to the MTN store twice ...
On 26 March 2013, we discovered that illegal deductions of around R200 per month more were going through our MTN account without our permission. The timing of the deductions was perfectly planned as there was a post office strike at from December till March so no mail statements arrived and we were ...
I've got a MTN topup contract but my airtime disappears. I've lost hundreds of rand. MTN is doing this to everybody. Be warned ...
My phones were on Saturday. Dealing with Vodacom was a pleasure&I managed to block my phone same day on the phone&pick up my sim card without any hassles. The MTN number was either repeatedly engaged or no-one was answering so I took time off work to go there personally. The satellite ...
I received sms like every month that I have Loyalty Points. I had 636. I used 600 points to buy 100 free sms's. That was on Saturday. When I checked on Monday I saw that they did not upload as the message said. I did send two email to MTN but the staff there don't seem to understand my problem just ...
I currently subscribe to a ata bundle of 1 GB on my phone. I am getting billed seperately and excessively also for "Packet Switched Data". This is so silly when i subscribe to a data bundle but get charged out of the bundle for using the internet. Unbelievably bad service and response ...