Had a cellphone account with MTN in 2008, almost 5 years ago, which i did not pay up. when i check on my ITC report, MTN have written off my debt. This when i planned to pay the account. Then sometime later, MBD keep sending me smses, trying to make payment arrangement for an account that i took in ...
I had an upgrade on Sunday 2 Jun, i was told for a sim swop it takes 2-24 hrs i only got the phone receiving voicemails on Wednesady, Yes the phone was forever without signal, only when you push the bottun to get the screen on. Anyway i took the phone in, it was inspected and they realised it is ...
Phoned your MTNSP direct Call Centre on 083 123 3667 to enquire about upgrading as I have been to two different stores and all I got there was promises of call backs that never happened. The service I received from your call centre was lacklustre and carried out will total disinterest. It was like ...
I upgraded to an iPhone 5 Anytime 200 on 20 April, my package was active from 20 May, MTN loaded me with the wrong package of 25 sms, 200 mb data and 200 airtime when my package is supposed to be 200 sms 350 mb data and 200 airtime as per my contract, which I have taken into store two times, I have ...
Our Dispute with MTN started on the 4th of May, they did not contact us about our account, but instead handed it over to their debt collectors, they have our phone number and email address but do no bother to contact the client directly, after receiving the accounts and figuring out what is going ...
Bought an MTN prepaid card and decided to move to contract. MTN says you can't do this - sorry!! ? What happened to Mobile Number Portability? Do I need to escalate to ombudsman or legal to get my number on contract? So ALL PREPAID USERS CAN NEVER GO TO CONTRACT. Why, MTN? ...