On the 29 May 2013 I went on the MTN website & applied for a contract cell phone, within 10 minutes MTN direct contacted me & verified all my details. I did not have my banking details & the agent that assisted me said he would contact me the following day for my banking details, which ...
I logged a complaint with HeloPeter on the 3rd of June re the bad service of MTN. I immediately received a response on HeloPeter apologising for any inconveniece caused and that the matter will be investigated. What a laugh! To date (5 days later) I did not hear a word from MTN. Service bad or ...
Firstly I get sold the wrong contract and cant change it, even within the 7 days. Only can change it in 3 months. Sales person did not give correct information when signing up for contract. Second its taken a week to get my number ported and still its not sorted. Been asked to come to the shop to ...
Applied for a mtn contract on 1 June 2013 and was told that they need to perform a credit check and would take 3 working days. I called the mtn call centre twice as i was unable to contact the store due to no body answering. The guys at the call centre told me that they will send a message to the ...
I upgraded my MTN contract on 10/5/2013.I opted for a contract where I would receive a 32 inch Samsung TV as part of the deal. On Monday it will be one month later and still the TV has not been delivered. After numerous visits to the Mtn branch no progress is being made with this issue. The only ...
Around 3 weeks ago my Blackberry had a small accident. Insurance company tells me to get a damage report. I went to the MTN Centurion store (the top one) for assistance. They told me that they cannot give damage reports and have to send the phone away which could take up to 3 weeks? I walked over ...