On 22 May I posted the following post: https:///mtn/complaints/no-additional-data-1095134 MTN responded on the post only (no email or phone call) with a form-type response that not only failed to address the primary concerns raised but also provided a dishonest response, by claiming that I could go ...
The MTN Network has been giving a Congestion message since yesterday 06th June 2013. A person eventually manages to get through to your 173 number which is automated and takes a person around in circles. Does the exorbitant costs that your company raises from its patrons not allow you to at least ...
The worst service ever received from MTN, my fone is lost and I called MTN to have the hand set blocked to my surprise they cant block cos the number of the sim I supplied is not the number that was last used in that fone. Why could the fone not be blocked cos I gave all the details they wanted and ...
I called 0831233667 to query for my upgrade when I had spoken to abel, this guys does not know how to speak to customers, spoke to me anyhow, I did ask for his superior to call me regarding this, till date no reply. Brand damage for mtn. ...
My gran walked into the Mtn store this morning, spoke to the manager Neo, she wanted to confirm why her payment changed on her account from R126 to R98 per month. She was told that is the new payment that will come off via debit order monthly which is correct. She also requested R30 and R60 airtime ...
I bought a wrong bundle, instead of purchasing data bundle i bought social networking bundles for R29.my issue is that i cannot get my money back as this is not reversable that's what i was told by the call center rep and i really want my money back or data bundles with that money.i mean mistakes ...