When trying to activate ad-hoc broadband purchases on MTN ACTIVE the following message appears: We are currently experiencing downtime and will not be able to perform any transactions. Please try again later I've gone back over the last two weeks but the service just stays down. ...
A week ago I reported no 3G service in my area, the tech guys said they'd escalate the incident and promised to give me feedback. Well a week later no feedback and still no 3G ...
COMPLAINT WAS RECEIVED BY MTN ON 30/5/2013 BUT NO FEEDBACK FROM WHO EVER. ...
On the 19th May 2013 I went to Mtn in Canal Walk just to find out if I was due for an upgrade and spoke to Noluthando Desemela and I took a Samsung Gtp 3100 and I asked her if the phone is not right can I bring it back to Mtn. On 20 May 2013 morning I went to Mtn in promenade and spoke to Mercia ...
In April I used my MTN Loyalty Points (10 April) to purchase R180 airtime on my phone. The points were deducted, but the airtime was never loaded on my phone. 10 May 18:45 (REF 99971053) I called Tumelo to enquire about it and lodge the request/complaint. He told me it would take 7 - 20 working ...
Saturday 01st June 2013, I called on the Northgate Service Centre, to apply for a Data bundle package. I was handed a Queue matics ticket and like all other customers, I waited. It was busy, however for a monthend Saturday, there was not sufficient staff. The ticket stated that I will wait for ...