[URL Removed] charges billed for -R5200 whilst travelling abroad in Dec 2012, this after following the instructions from the MTN call centre to avoid extra charges while overseas. I queried the charges with MTN accounts manager (Malissa Coetzer) on the 16/1/2013, then with Suresh Natha (22/1/2013) ...
Why is MTN the only network where you CANT use your airtime value you receive on a contract to convert that to data??? and on data, why is your data so expensive. ...
I wrote a complaint here and Veronica from MTN asked for the account number and promised to assist. Till today she hasn't' come back to me and MTN on the other hand is still sending us statements for a device we returned a longtime ago. Account no: A4597100. SOMEBODY HELP!!! ...
I have a top up contract with MTN which i receive R100 worth airtime every month. its been more than 8 months not making calls from that sim card, meaning I havent been using the airtime, I noticed that the airtime was not as much as it has to be, I called them and the call centre agent told me ...
On friday 14-06-2013, while shopping at shoprite checkers midrand-the boulders shopping centre, an MTN Consultant by the name of Njabulo Mafu approached me and sold me an mtn mahala sim card. As per Njabulo the sim card will give me free data on conditions that i recharge every month and will no ...
I have a blackberry and have full bis. In december 2012 i got an enormous bill for data charges (the whole bill was like 8000), as to where i have never been charged for downloads in the past. Upon asking mtn, i was told that that had changed and there is now a cap on the bis. This was not told to ...