I have now tried on two different occasions to try get hold of the insurance department of MTN. Both times I was on hold in excess of 20 minutes before giving up as my call was yet to be answered. I then tried asking the call centre of customer care to request the insurance department call me. The ...
I logged a compaint with MTN on the 24th of may - And still no feedback - Way to go MTN! We have been struggling with our internet since 3rd april 2013. I have a 2g contract & a uncapped contract. My brother has got an uncapped contract. (pretoria) My Mother has got an uncapped contract. ...
Want to cancel an existing MTN contract but neither call centre nor various MTN outlets would assist and keep referring me to other departments. ...
I do not have the persons name who called me from MTN to convince me to change from my Vodacom contracts to MTN. The call was made to me at 9:46am 20 June 2013. After this particular call I would never want to deal with MTN ever again. Bottom line the sales person had a Bad Attitude and tried to ...
I had taken out a contract under the impression that I will be getting 200 free smses to any network. This was confirmed with a consultant in the Chatsworth Branch and when I went to take my contract out in La Lucia no one had specified that only 25 smses are to any network. Furthermore when I had ...
Ought a brand new phone on the 05/06/2013 and on the 02/06/2013 it had to take it back for and software upgare i was advised it would take a wk and and i said yes thats ok, 2wks later i still dont have a phone and i tried calling the van gate store with no Luck.19/062013 i went into the stroe and ...