This is a follow up article on REQ:2288043 on 13 June. Thanks for your copy paste answer on my first complaint. In the future please keep your concentration on the service recovery. After 23 days my contract has still not been activated. I've been on the phone every day since my first posting and ...
I got my samsung galaxy s3 on top-up contract on the 5th of June (killarney mall mtn).5 days later I could not make any call as my service has been suspended, thinking that I have finished my R100 airtime I bought airtime to recharge, to my surprise I could not recharge on my phone..I called mtn, ...
I took my Samsung S3 in for repairs for a faulty camera and received it back with the camera still not functioning. 2nd time it went in i get a call from MTN saying that its R1200 to fix the crack in screen. On inspection there was indeed a crack but not from my doing. Now my phone is in for the ...
In have signed for a 3G Databundle Contract at the Cresta Store. I was not informed that the contract is a so called Open Line and thus received a R1400.00 bill. I have queried this now for approx 4-months and requested a copy of the contract. MTN responded: Thank you for taking time to raise your ...
I collected the Samsung B5330 from CrownMines HVRC at 10:30, and 3 hrs later it was dead. This phone spends more time at MTN than with me. I dont think MTN can fix this phone. Samsung now it is time you do something about this issue. Veronica, I dont know what does Samsung standards say about this ...
I bought a BB bundle for the messaging service on 09 June 2013.On the 14th June, it stopped working. i recharged and bought another bundle for the messaging service on the 15th June, where i got a SMS stating that it expires in the 7th July 2013. However this morning (20 June) i received a SMS ...