It is out of extreme frustration that I write this complaint again. I refer to my original complaint dated 09 January 2013. I received a call from Mtn confirming that they did nit explain the different contract options, apologising for the error and requesting my husband to go in and make the ...
You cant give me an detailed report for what my content charge is on the website. I want a detailed REPORT ...
Dear Sir/ madam. On 20 December I added a new contract to my existing one. For starters, the person who served me gave me a new number that I did not want especially after I had said I want to retain an old number. They gave me these impossible conditions for that to happen. Next was the problem ...
Hi, I purchased a 24 hour data bundle using my loyalty points. I received an sms to state that I have successfully purchased the bundle. I then checked my data bundle balance to double check that it was loaded, and it was there. I started downloading, then left for work. 9 hours later I got home, ...
Last weekend I went to 2 MTN shops to try to cancel an expired contract. The first place (Roodepoort Hyperama) tells me they don't have the required forms. The second place (Clearwater mall) tells me that they would have to dial the 808 service and the service only operates weekdays office hours. ...
Good day. I recently upgraded and the new upgrade is not even 2 months old and I already experienced a problem. Firstly my new s 4, has to be charge 3 to 4 times a day, I have to restart the thing 11 times a day, just so that I can get my messages. Then while talking on my phone or checking my ...