I have been an MTN contract customer for nearly 4 years now and in those years I never missed a payment. I requested roaming services for a week in July 2013 of which my recording of my usage came to about 36 Mb. To my surprise, I got a R17 000 from MTN which is outrageous. This meant I had used ...
My Husband and I have been customers of MTN for many years now - we recently upgraded one of our accounts which was on the 28th of December 2013. The upgrade was for a router and a 40inch smart Samsung TV unit. We received the router but unfortunately we have not received any feedback regarding the ...
FOR THE SECOND MONTH IN A ROW I AM BEING BILLED FOR A SERVICE THAT I AM NO LONGER USING. OR DOUBLE BILLED FOR ONE PHONE. I CLOSED MY ACCOUNT WITH MTN IN NOVEMBER AND CONTINUED MY DAUGHTERS PHONE WITH THEM. JUST TO FIND THAT THEY FOUND OUTSTANDING AMOUNTS TOT HE VALUE OF HUNDREDS OF RANDS - WHICH ...
I have had a few contracts with MTN and my business with them goes back approximately 10 years. i dont thing that matters to them. I recently applied for an upgrade, and when the delivery guy brough the phone, it was discovered that there was a difference in the way my name was spelt on their ...
I handed my phone in to be repaired. Having received it back on Wednesday this week I was disappointed to see that the problems it was given for were still there. Thinking the problems were due to a flat battery I charged the phone the phone overnight. The phone was fine for the first hour or so ...
Good day, I cancelled my MTN contract for the 11th November 2013. This morning when I opened my emails I received my third invoice since closing my account. I have emailed Nonzuzo on numerous occassions requesting her to investigate the matter for me, alas no response was received. Her and I have ...