Renewed my contract on 30/11/2013, took the phone back on the 11/01/2014 (Saturday) for repairs as the camera button stopped working, but was told MTN can't keep customer's phones over the weekend, was however told that the phone would be replaced (Lee Roy). Went back on 13/01/2014 (Monday), waited ...
For the last 4 months I had "content charges" added to my account. Upon quering it with the local MTN office I was told to contact MTN business interaction on0831238900. They told me that I am subscribed to some service (which I am not, I never gave permission and I do not receive ...
Good day all. This is second time that I am disappointed with MTN. First time I signed a contract with them to get uncaped internet bundle modem. It was NOT uncapped. After 3 days it gets of and we could not even check emails. I asked them and the said. it is uncapped but you speed will decrease ...
After purchasing 100 mb worth of data on a number of occasions, i have come to notice that the expiry date given on the sms recieved after the purchase is incorrect. The supposed expiry date for the extra 50mb on a 100mb purchase is 3 days, and the expiry date on the 10mb promo is 1 day. My problem ...
Can someone at head office PLEASE explain to me how 1) i paid R2000 toward a 4384.98 bill i was given it does not reflect at all? 2) my phone was cut off and my contract is R400 yet i have a bill 0f 1364, 912.99 and again 1825.98 and 600 there after it was cut off? i have queried the 4384.98 and to ...
I have been billed for the last 8 months for a phone MTN no longer insures, and I cannot get hold of the insurance department - they NEVER answer their phones. I have logged this on hellopeter recently (https:///mtn/complaints/insurance-department-shocking-1295551) (REQ:3132244), but no-one has got ...