Hi I finished my contract with MTN in April but they are still debitting my account. I am paying over R600 for data bundles. Calling the contact centre is an impossible task! I finally reached the complaints department last month who assured me that the matter will be dealt with Keneuwe Matobako ...
I pay for a dat bundle in addition to my BIS (i have a blackberry). i cannot use this bundle because it defaults to MTN PLAY, a web page consisting of adverts only. Cannot navigate away from this page. i have have spent hours day after day on the phone trying to get this problem rectified. The self ...
I'm so very frustrated whilst writing this report. For? a year now there is just no MTN Network service in Standerton. I live in the Kosmos area and we have 3 Tablets on contract at MTN and 3 smart phones on contract at MTN but we cannot use our phones to make calls or use our Tablets to do ...
I recharged yesterday wt R60 for BIS and they sent me 200 MB and had to wait a few minutes for my services to be activated like usually but now its bn 24hrs and still my internet services are not working and I'v spoken to 2 consultants from Mtn and they both said they are experiencing technical ...
I took out 2 accounts with MTN which included 2 Ipads for my kids. I requested the account be blocked as we all know that kids tend to do wonderful things to surprise parents. Abee at the Queenswood branch tried to assist but without any progress. I were given 2 references for as proof that the ...
I have requested Mtn to change my debit order 2 months ago from the 20th to the 25th of every month. they have debited my account on the 20th of june, no money available so i had to pay an unpaid debit order fee and it has affected my cheque account scoring. i noticed that they are still billing me ...