I applied for the upgrade on my phone on the 17th of May over the phone and we confirmed with the lady called Zamangwane that the package I took on my contract was R399 a month subject to I stay on my limits and a once off upgrade fee of R105..I received the phone on the 19th just a day after I ...
I noticed today, to my surprise, as I was so use to it being functional everyday, that my mail is not updating. Not on my phone, my desktop and neither my tab. I have checked the internet for a direct mailbox connection and found this to be non-responsive. Well today was my 1st day without service, ...
I have not been able to access my email from mymtnmail/mtnloaded servers all day. I need it urgently. I need a 1 day credit as a result. ...
I went in on Friday the 21st June 2013 to apply for a duel sim on my current 3G account. I was assisted by a gentleman by the name of Adrian. He completed the application and I was charged the nano sim fee of R136 or so. He said that the sim will be activated by the next day (24 hours). On Saturday ...
In March 2013, I called the MTN call centre to query my airtime and was told that there was a subscription that deducted R7 every day. I then asked them to cancel that subscription; however this subscription was only cancelled in May. In June I noticed that the airtime had disappeared again; when I ...
Good day I wrote a complaint about the poor signal in my area. MTN (Somayya) has responded by saying the coverage department will contact me. Here is the Reference no: REQ:1942870. It has now been 3 months, and I have still not received any response. The signal is very poor in my area and I feel ...