I am no done with MTN, if was first them changing BIZ to Absolute without any notification and the call centre agent told me I should have been paying for Whatsapp anyway as it was not covered by Biz. and now the network has been off line the whole day. I am a rep and rely heaving on my phone for ...
An application for new phones takes apparently more than 5 weeks to process, i lie, it actually hasnt been processed yet-(via main MTN). The rep does not follow up on queries. As a customer, i am left to follow up (wasting my time) on the status of my phones which were promised to me over a week ...
After numerous calls and replacement of the WiFi device, I still have little to no WiFi service!!! I pay R300 plus a month for "unlimited" WiFi, this is actually 3 Gigs throttled there after. I can never just go online to work, I am continually having to "re-boot" the unit. At ...
In September 2012 I was defrauded by scamsters getting acess to my bank account. Mtn empowered the scamsters by not following procedures and issuing a new sim card. I have had the run around from MTN with a standard answer of we are not responsible for your bank pin. No MTN you are not, however you ...
Once again, MTN didn't fail to disappoint. This is now the second time in a week that I had to revert to Hellopeter to resolve issues. It has now been one month, 5 call centre calls and 2 shop visits later, ad still my voice mail doesn't work. This after they promised 24 hours maximum! Pathetic! ...
On 20 May 2013, I ported my Vodacom no. 2 MTN when I signed up 4 d Iphone 5. On d 31st of May I was back at d store because d phone took 3 hours 2 download Facebook and 1 hour 2 download Watsapp! My emails were not downloading & d consultants themselves even saw that whilst I was in the store. ...