MTN surely has the most incompetent staff in South Africa; in particular, Karish Naidoo, Sanil, Mxolisi Mabele, and now unfortunately Kopana as well. I have never been made so many promises that had never been kept. And they are not ashamed of their uselessness, incompetence and absolute lack of ...
On querying my MTN acc in April 2013 I was informed that my 10 mgb was used in 2 days up as I subscribed for games on intergrat! Never heard of them before. I contacted Intergrat on several occassions and was told it was cancelled! MTN says it was never cancelled and Intergrat says it was!!?? ...
Veronica from MTN (REQ:2300971) responded to my query stating that my Samsung Galaxy S3 acquired in January 2013 is 6 (six) months old on 10 June 2013 and therefore lose my replacement warranty on my handset. This is pathetic, as, anybody will tell you that the phone is actually 5 (five) months ...
Good day can someone please call me asap. i want to cancel the contract i have with you. i was given a device and a sim card on saturday. yet my sim card is still not active and cannot do anything with it. i would prefer to port my old number to it and not take out a brand new line. ...
NOTHING has been done to resolve my problem after REQ:2268528 by Mantoa. I got a call from Wanda askin 4 an english male. When I told her she had the wrong number she told me she would check. Asked her to get back to me when she finds out what the problem is since I also hve an application pending. ...
I've been a loyal customer for 7 years!!! I contacted the call center to upgrade one of two contracts that I have with MTN and was advised that MTN was offline, which I could understand, when I requested the agent (Philomena) take my details and contact me when MTN was back on line I was advised ...