Hi My MTN Contract ended 2 months ago, I requested to be moved over to prepaid at the end of the contract period. I have been moved over to prepaid but for some reason I am still being billed R270 per month for no reason? I tried calling the customer services and they tell me they cant help me ...
I applied for 3G lite package on 26/04/2013, the consultant processed it wrong, 2 months later I am still trying to get a answer, the consultant eventually said it was switched to the light package, but however I am unsure as to why only a certain amount of credit was passed. I have called 808 many ...
I previously ask MTN for a DETAILED BREAKDOWN of data charges bill on account A0103518, on the 16th of June 2013, a statement was received but it only shows my MTN and [URL Removed] i sent emails back and also phone and left messages for the billing department to phone me back, as i asked to know ...
I ordered am additional contract from MTN direct early May it was approved on the 12th of May to be informed delivered in 3 working days. A week later i noticed from the MTN active website that the line had been activated but i did not have the phone 21st of May I called to inquire and was told ...
The lady did not exacly told us how the contract worked.she told us that we can check our balance on the Pc but we could never see it. We got a bill of R4000 and something we went back to them. She was not there, there was another guy we asked him can he check for us what it was he said he can't ...
Right, This is now reaching stupid proportions. A while back I complained about mtn Somerset Mall not supplying a TV, which they have been charging for and receiving payment for. I eventually got response from head office where I was informed that the distribution yard has been holding back (for a ...