Thanks to you not informing me that this service is not available for the Blackberry Z10, I have lost over 200mb and R200 worth of air time. Also had to stand in a Que of over an hour on Saturday to sort out this mess on my account. Now I have to wait for them to refund my money that was taken off ...
Please can somebody tell me what's going on with REQ:2286362. I am now waiting 1 month for my itemised billings!!! ...
Got a call from the call center offering me a 'Great Deal' for 10 years of loyalty. They sent me this basic phone not even my children want. I sent it back as I'm entitled to. NOW THEY HAVE BILLED ME FOR A MONTHS RENTAL ON THE PHONE. ARE THESE PEOPLE STUPID? I'm getting well cheesed off with them ...
I went to MTN service provider on Friday 28/06/2013 to find out when I can upgrade. I was told I can upgrade my contract 01/08/2013. I requested that if its possible to upgrade earlier. I was advised by a lady (not sure of the sales lady's name think it is Maria), that I can upgrade 01/07/2013. ...
I just want to thank Tracy from MTN Direct my faith in MTN is restored after dealing with you. You're very pleasant, friendly, helpfull and efficient and you do as you've promised. Thank you!! Hope to deal with you again in future! ...