I did a contract application over the phone with Nonhlanhla, I told her i'll be keeping my number as i've been using prepaid sim card the following week i got message to say my contract has been approved which it was on Wednesday (19th June) and that very same day airtime and data was loaded on my ...
I am not please with MTN at all, i took my phone in to be repaired because it was so slow and switching itself off. i was told it will take 2 weeks and someone will get back to me... well well guess what no one called me i had to personally go in the store and check if my handset is back. I get it ...
I'm a really frustrated&annoyed client right now. I recently upgraded my phone (3Jun2013) to a Sony Z and I got a 200MB, R200 rand deal.By the 11th of June just days after getting the contract, I had run out of data and my airtime. I bought a top up of 100MB that lasted until the next billing ...
I know that this complaint will not receive a positive reply from MTN, but at least it is on record to help all those other unhappy customers. It is amazing to check the Hello Peter stats on MTN. There are 411 pages (12330 lines/customer entries). On the first 5 pages there are only 4 happy faces, ...
On the 1st of June I logged a call with MTN service provider requested a credit return of R500, and it was agreed that they will minus it from myJune debit order. the reason I was over charged is because they gave me a wrong package of top up 500, instead of the contract for R249 for the Samsung ...
Mtn is constantly charging me for BIS services every month when i have Blackberry Z10 and do not have BIS. They constantly promise to refund me and take it off my next account but never ever do. to make things worse i'm on a top up package and i am meant to be paying a standard fee every month, yet ...