I requested back logged statements for my cell phone account with great trepidation and anxiety due to my previous experiences with Mtn. HOWEVER, I received all that was needed within minutes of my request! THANK YOU OLGA NTSIME! Your assistance and level of service is superb! Maybe Mtn should ...
I am calling for Andrew Jacobs or Lance Gorge to resign!!! They are the manager and area manager of MTN Pavilion and are the most RUDE and DISRESPECTFUL 'managers' alive!!! Firstly, my phone goes in for a simple 'software upgrade'; something that should be quick and easy. 3 MONTHS LATER... After ...
Yesterday i spoke Mokgale from contract cancellation department whereby i requested him to cancel my cellphone contact as it has expired, I have honoured the contract and been a loyal customer with MTN for 24 month without defaulting the payments. Yesterday i requested him to email me a cancelation ...
I have had it with MTN's lack of communication / transparency regarding the HTC One. No one "on the floor"; including the various outlets even know what phone I am talking about - that is if you are actually able to phone through to an outlet in the north of Gauteng (Northgate / Fourways ...
I have had the unfortunate experience of dealing with multiple members of incompetent MTN store personnel from the Woodmead branch, which culminated in the intervention of the Area Manager, who was quick to make commitments he was simply unable to fulfil. I was given incorrect advice at store level ...
The salesman that helped me did a really good job, the complaint i have is to MTN themselves for the unneeded response time for confirming a new contract, to put things into prospective, i opended up an 8ta data contract, went to mtn to open up a cellphone contract, went back to 8ta collected my ...