In my previous complaint around my MTN data account that is billed wrong.. The only reply I've received is the apology for the inconvenience caused by the matter on Hellopeter. Nobody from any Regional Management has contacted me yet, the wrong amount debit order has gone through again. ...
I switched on my samsung tablet today and I have not data connection. I dont use my tablet at all and the last time I did, it was fine. I have been calling the entire morning and your consultants are useless and cannot help me. I am paying for something that I cannot use!!! Your first consultant... ...
Why am I still with MTN? They give us nothing for loyalty and when you upgrade your contract you have nothing but problems. I received an sms today to say that I owe them money and when I phoned to query I was told that when I upgraded the store did not remove what they should have. Nothing was ...
I have ended my account with MTN, I paid in the amount that was quoted to me which was almost R2000.00, after I discussed with a number of consultants that they need to make sure I do not get debited for my monthly fee as I was told the R2000.00 including the amount guess what!! They debited the ...
I recently changed from a talk 500 contract to a pay-as-you go package. For the past 2 days, i have tried calling the mtn call centre for pay as you go customers (173) for assistance with changing the settings on my phone for data usage. The service i experienced ranged from the calls to 173 not ...
Firstly MTN recycled my micro sim and gave a pathetic answer stating that the customer gets notified but i was never notified of the deactivation because i was i would have done something about it. i went on to log a query with MTN to get my data back that i loaded to SIM card - no 071 952 6972 i ...