As this is my FIFTH complaint about this matter, I will try my best to put it into plain English. I upgraded my contract 2 months ago. The promotion I took was the MTN anytime 200 which has R200 airtime, 200 SMS and 200MB data. None of my bundles were loaded and I was left to pay premium prices for ...
I wanted to do a simswap to change from microsim to a normal phone due to the fact that the phone I was using was faulty. On friday 28/6 I called MTN 173 and I was required to answer security questions but I could not answer all the questions because i was not sure of my responses. Monday 1/7 I ...
Iv reported a problem with network and reception on the 6 of June 2012 till today nothing has been done to solve the problem iv received emails to say the problem is been fixed and that a coordinator will contact me, well a big fat zero no one gives a .. simply the customer for his hard earned cash ...
All of a sudden, my cellphone showed a "SIM Not Allowed" message last night - I have removed & replaced the Sim, restarted the phone a few times and yet I cannot make or receive calls, messages etc. I tried calling the call centre and was blocked within the first minute of the call. I ...
I have been into MTN Norwood 3 times (Note, taken time out of my work day) to add BIS/Blackberry Absolute Plan onto one of the numbers on our contract. There has been no action on the application in over two months, and the sales assistants at the branch cannot find the applications or letters or ...
I have zero 3G service at my home (smartphones don't operate well with EDGE) I have been to the stores a few times and always get the same response "There is 100% coverage in my area". Please feel free to get out of your ivory towers and come and see for yourself if there is coverage. ...