On the 27/06/2013 at 17:45 I checked my airtme balance and was shocked by the balance. I immediately called the callcentre to enquire and was told that there were 3 internet transactions that happened a few minutes before my call. They asked me what sites was I on and I told them I do not use ...
After many attemps even having to go to credit ombud mnt is still refusing to update and remove their stupid account on my credit report and this is nearly 2nd year that I have been fighting this and I think its time I take it futher by lawyers and sue them. ...
I recently paid MTN's pending bill which also came from the data bill that they refused to investigate and requested that at least, the least i can ask for after paying R2, 200 is for my BIS to be re-activated. I have been calling for the last 6 days and have been given every excuse from its been ...
MTN have made more than one mistake in the past with billing where I have had to pay over R7 000 at once... On this ocassion I asked my bank and MTN to SUSPEND the debit order until the query has been resolved. In the end I agree the amount can be paid for so no outstanding money was owing. Since ...
I had called called mtn sp mayb 5x already trying to understand how I could have spent 425 in 8days bettwen the 21-29 june! And all I was told is that most of my calls charged less than R2 and cannot sum up to even a quarter ofhe amount I lost in 8days! However there were ridiculous data charges as ...
I received my bill dated 20 June 2013 - showing and amount of R808.11 for Packet Switched Data Calls - this wa never explained to me how it work. Apparently it is for data usage - downloading etc. which I never do, all I use is Whatssapp and Facebook. I queried the account and is waiting on a ...