Purchased a brand new phone from Edgars, only to have it restart all day. Edgars and Richard the MTN rep (who acknowledges the fault) now want me to sit without a phone for 2-3 weeks in order to be assessed. I will be referring to the Consumer Protection Act, as the phone is no doubt a faulty ...
Submitted a damaged phone for repairs at MTN Menlyn on 7/6/2013. On 11/6 received SMS for acknowledgement of receipt. 12/06/2013 SMS received that phone was assessed and charge of R985 which was immediately accepted. Since then I received no communication whatsoever. Went to MNT Menlyn (25/6) to ...
On 2-May-2013 I signed up for a 24 mth MTN Broadband 1G@229. I was not explained anything about the Data bundle contract but only told that if the computer is not working I must return it within 7 days for a new one. I left the store. At the end of June 2013 my billing was about R344.00. On ...
My fiance and I took up 2 contracts with MTN, one being a S3 mini on Top up and the one being an S3. The sim card for the S3 has not worked since the day we received it, which was around the 25th of May. I have called in numerous times, went to their store more than once and emailed them countless ...
In Sept 2013 I signed a new MTN contract with Nashua Mobile that includes BIS on Blackberry. The main reason for getting this contract was the fact that you had unlimited Internet usage. Since then, with the introduction of new Blackberry devices which is not BIS enabled, MTN has decided to limit ...
I have a starter pack that was on Top Up account, then top up ended in April, I had /- R200 airtime on still yesterday, received an sms to say that my sim card has been converted back to pay as you go call per second and now I have lost all the airtime that I have paid for. When I contacted the ...